Minutes & MapsDownload

Account deletion

Closing an account should be clear.

Minutes & Maps version 1.0.8 includes permanent account deletion inside the desktop app, with support available if you need help using it.

What account deletion means

Account deletion permanently removes the sign-in account and starts removal of its account-linked Minutes & Maps information from active app systems. It cannot be undone, and the same account cannot be restored after the server confirms deletion.

Deletion is different from signing out, removing the application from a device or hiding a friend relationship.

How to delete your account in the app

  1. Open Settings.
  2. Go to Account management and choose Delete account.
  3. Enter the current password for the signed-in account.
  4. Type the exact confirmation phrase DELETE.
  5. Choose Permanently delete account and wait for server confirmation.

Account-linked information

  • account identifiers such as email address, display name, avatar and internal user ID;
  • focus sessions and virtual journey progress;
  • destination and virtual map position;
  • coins, inventory, companions, vehicles and preferences;
  • city stamps, postcards and passport progress;
  • friend requests, relationships, presence and shared virtual-map position; and
  • account-linked feedback and operational event data where applicable.

Virtual map position represents travel progress inside Minutes & Maps. It is not real GPS location.

What happens after confirmation

The app clears account-owned local profile, session and synchronization data only after the server confirms deletion. If the server does not confirm deletion, the app keeps that local data so the request can be retried safely.

Limited copies may remain temporarily in service-provider backups, security records or operational logs where applicable. Those copies are handled through the providers' normal backup and log processes; this page does not claim that every backup copy disappears immediately or state an exact retention period.

Alternative assistance

If you cannot use the in-app flow, email support@minutesandmaps.com or visit the Support page. Include only the information needed to identify the account. Never send your password or a sign-in code by email.